CAREERS AT BENJAMIN MARCUS HOMES

Office Administrator (Real Estate Sales and Marketing - Full Time, 3 years experience)

Benjamin Marcus Homes’ team is growing! If you enjoy interacting with customers and participating in real estate transactions, take pride in your organizational skills, and would like a position that has diverse responsibilities, then our new Customer Relations Coordinator position may be for you!

Position Description

This position is located at Benjamin Marcus Homes, a custom home building business located in the South Hills of Pittsburgh (Southpointe).

The position of the Customer Relations Coordinator would serve as a direct report to both the VP of Sales and Marketing and the Director of Operations. He or she would assist in all facets of the real estate transaction lifecycle, as well as be the main point of contact for customers throughout the building lifecycle. Duties would include but not be limited to: maintaining real estate transaction files and client resource management tools, contract management, coordinating meetings, and client outreach, serving as a liaison between closing companies, buyers’ agents, and the BMH team. Additionally, the CRC would assist in the management of marketing materials and promotions, as well as other duties and surge support as assigned.

A strong candidate would be organized, self-motivated, and have the ability to multi-task and pick up other ad hoc responsibilities as needed, while maintaining a positive, team-oriented attitude. Having a general understanding of real estate transactions, and customer service experience is a plus. Offer is contingent upon successful completion of a drug and background screen.

Minimum Qualifications

• Competent in Microsoft Office Suite
• 3+ years relevant prior work experience in an office setting (education can be supplemented for this requirement)
• Ability to work in a fast-paced environment
• Strong ability to manage and complete complex administrative tasks with minimal supervision
• Detail-oriented, extremely organized, and motivated
• Strong written and verbal communication skills
• Customer service oriented
• Prior experience in a customer service oriented role/environment

Preferred Qualifications

• Associates Degree in Business, Business Administration, Sales, and Marketing, or similar field
• Successful completion of real estate coursework or work in a real estate environment

Position Duties

• Conduct clerical duties; Prepare and proofread documents, schedule appointments, manage files, draft letters, and send emails.
• Serve as the customer relations coordinator throughout the various stages of the home buying process
• Collect and organize data, develop reports for the VP of Sales and Marketing
• Assist in processing listings and purchase agreements
• Manage files and ensure the most up-to-date information is uploaded to company systems
• Meet and greet clients, and provide guided tours of model homes as needed
• Proofread sales documentation for accuracy
• Assist in managing programmatic consistencies across all sales and marketing materials
• Other tasks as assigned
  Weekend work will be required
• Must complete a successful background screen

Please include a cover letter, resume, and 3 references.

Job Type:

• Full-Time

Experience:

• Customer service: 3 years (Required)
• Administrative: 3 years (Required)
• Data entry: 1 year (Preferred)

Experience:

• Administrative: 3 years (Required)
• Customer service: 3 years (Required)
• Data entry: 1 year (Preferred)

License:

• Driver's License (Required)

Work Location:

• One location

This Job Is Ideal for Someone Who Is:

• People-oriented -- enjoys interacting with people and working on group projects
• Detail-oriented -- would rather focus on the details of work than the bigger picture
• Innovative -- prefers working in unconventional ways or on tasks that require creativity

Benefit Conditions:

• The waiting period may apply
• Only full-time employees eligible

Work Remotely:

• No

CLICK HERE TO APPLY